Privacy Policy

Effective Date: 01 February 2026

QMEEN - Complete Local Area Service Provider ("we", "our", "us") provides a local food delivery and essential services platform. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

• Name and Phone Number
• Delivery Address
• Live Location (if enabled)
• Order Details
• Device and App Usage Information

2. Cash on Delivery (COD)

Our app currently supports Cash on Delivery (COD) only.

• We do not collect or store card, UPI, or online payment details.
• Payment is collected physically at the time of delivery.
• Order and billing records may be stored for operational purposes.

3. How We Use Your Information

• To process and deliver orders
• To share order details with restaurants and delivery partners
• To provide customer support
• To improve service quality
• To prevent fraud and misuse

4. Location Access

Location data may be used to show nearby services and ensure accurate delivery. Location access can be disabled from device settings.

5. Storage Permission

We may request storage access to download order receipts or upload profile images. We do not access unrelated personal files.

6. Data Sharing

We share necessary information only with:

• Restaurants
• Delivery Partners

We do not sell or rent user data to third parties.

7. Cloud Database

User and order data are stored securely on cloud servers (Firebase / MySQL) using industry-standard encryption in transit.

8. Data Security

We take reasonable technical and administrative measures to protect user information.

9. User Rights

Users may request account deletion or data removal by contacting us.

10. Children's Privacy

This app is not intended for children under 13 years of age.

11. Changes to Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page.

12. Contact Us

Email: care.qmeen@gmail.com